Returns & Exchanges
At Benchmark, we are committed to your peak performance; if your gear doesn't meet your expectations, return it within 30 days for a full refund or exchange. All items must be in original, unworn condition with technical tags attached to qualify for a return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all footwear is inside its original shoe box and protected by an outer shipping carton.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the technical integrity of the returned gear, your refund will be processed to your original payment method within 5-7 business days.