Returns & Exchanges

At Benchmark, we are committed to your peak performance; if your gear doesn't meet your expectations, return it within 30 days for a full refund or exchange. All items must be in original, unworn condition with technical tags attached to qualify for a return.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Gear

    Securely place the items in their original packaging, ensuring all footwear is inside its original shoe box and protected by an outer shipping carton.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our warehouse team verifies the technical integrity of the returned gear, your refund will be processed to your original payment method within 5-7 business days.